Why We Need To Build A Human-Centered Digital User Experience?

Zohaib Ahmad
2 min readFeb 17, 2021
Image Courtesy: Microsoft Windows

COVID has compelled everybody to rethink and re-evaluate the outcome they are giving to the world .It may have taught us many lessons but one for sure; we need to redesign our internet-featured experiences in a way which purely serve the humans first. Tackling this issue will become the positive collaborator of AI — powered world.

What do you see at the first if you visit a product or service based website? You may notice the exciting features of the software to make the lives of a small group of people (target audience).

If you explore these websites, they are talking about the products and services generally and very less about the humans who are supposed to use it.

Although I’m grateful to the people who introduce the world with such interactive and friendly UI designs. But somehow they are creating the gap even though with the guidelines and dictations from from technology leaders and standard-developing organizations such as ISO.

COVID has compelled everybody to rethink and re-evaluate the outcome they are giving to the world. During the lockdown, technology devices were the only sole companion to everyone. So, it has made it essential to bring the technology with a user interactive design that is solely focused on humans.

By focusing on humans, it should be considered to assess the psychological, mental, social, and professional aspects of the intended users.

So, the product/ service serves the targeted humans in its true essence and every user feel contented after using the desired software.

The promising aspect is that technology leaders have realized the perception and reshaped their design strategy in the wake of this human crisis. We will enjoy the essence in the form of more human-friendly interactions around the web.

Now, another aspect relates to this effort. If we continue to build our innovation with a human-first approach, it will help us while tackling with the implications of AI. It may sound appealing or horrific to you when you hear something new about AI, it will ultimately drive our lives whether we accept it or not.

Through a human-centric strategy, AI will be solving our queries in the aesthetic sense closer to humans .

Common people in every part of the world will be comfortable to adapt the AI-led technology in a more rational way.

With an opinion to benefit the humans at first, I believe that the world with a better UI and UX will lead to a better place to live for the humans with a cheering thoughts!

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Zohaib Ahmad
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Content Strategist, Human with an aesthetic sense